Employee Experience Management (EXM)

A 20-course suite covering the full employee lifecycle — from Recruitment to Exit. Designed to support HR and People Managers in understanding and implementing effective EXM strategies.

Audience: HR Managers, New HR Professionals, People Managers

Built in: In-house Authoring Tool

Delivery: Global collaboration between UK & Australian teams

As Project Manager, I led the end-to-end coordination of this multi-course collection. I worked closely with teams across the UK and Australia, ensuring alignment from concept to delivery.

First, I extracted key points from the Product Brief to shape the scope of the work, identify resourcing needs, and align the team across time zones. I used a spreadsheet to plan the collection in stages, tracking progress and hours allocated.

I then set up the full project in Workfront, assigning tasks and timelines, and ran weekly stand-ups in Teams with designers and instructional designers from both the UK and Australia.

The suite was built using our in-house authoring tool and consisted of 20 courses, grouped into five stages: Recruitment, Onboarding, Development, Retention, and Exit, and designed in 4 different template styles.

“A huge congratulations to Danielle Hird the well-deserved winner of our People Centric Award in the 2024 Q4 Lenny Legends awards!
Danielle's colleagues were so impressed with how Danielle managed the EXM series of courses project. From the moment she came onboard she showed initiative and enthusiasm. It is a credit to her that such a huge project with so many moving parts was delivered on time! The way she managed the team was particularly skilful, with diplomacy and encouragement at all times.
Congratulations, Danielle! Your dedication and positive energy inspire us all, and we are so lucky to have you!”

— Litmos Content Team